Touch Pointe, LLC - Back Office Managed Solutions

"I have worked with so many recruitment agencies in the past, but none have come through for me like TouchPointe...Thanks for helping me find the job of my dreams!"

Anna, Valley Village, CA

HR On-Call PDF Print E-mail

Without an HR department, what do you do if an employee situation surfaces at the workplace? What do you do if your HR Department is limited in time and resources? Whether you’re running a business or managing an operation, you need to know that you have a source to call when an employee issue arises.  Calling your attorney can be costly and may not be the specialized attorney to address your employee situation. But that’s what the majority of business owners and managers do. TouchPointe has an affordable alternative to meet your HR and employee issues. When managers and business owners enroll in our service, they can relax because they have that piece of mind of knowing that TouchPointe’s HR On-Call service is accessible seven days a week to answer their HR questions and to respond to their needs.

Our HR professionals are ready to assist you in the following areas:
(With Scroll down menu feature for each bullet point?)
•    Employee Relations Issues
o    Employee Recognition Programs
o    Harassment Issues
o    Zero Tolerance Incidences
o    Unethical Conduct
o    Performance Management
o    Terminations
o    EEOC – Equal Employment Opportunity Commission
•    HR Policies and Labor Laws
o    Internal Policies and Procedures
o    Personnel Files
o    Affirmative Action
o    Record Retention
•    Disability, Leave of Absence and Workers Comp Issues
o    Paid and Unpaid Leave
o    Short Term Disability
o    Long Term Disability
o    ADA – American With Disabilities Act
o    FMLA – Family Medical Leave Act
o    CFRA – California Family Rights Act
•    OSHA and Workplace Safety
o    Evacuation Plans
o    Compliant Work Conditions
o    Workplace Disturbance and Conflicts
•    Benefits and Compensation
o    Employee Benefit Plans
o    COBRA
o    Employee Time-Off
o    Work Life Programs
o    Wellness Programs
o    EAP – Employee Assistance Program
o    Salaries and Merits/Bonus Plans
o    FLSA – Fair Labor Standards Acts
o    Position Evaluations and Descriptions
•    Payroll Administration
o    Tracking
o    Trouble Shooting
o    Recording
o    Execution
•    Employment
o    Practices
o    Sourcing
o    Applicant Tracking
o    Recruitment
o    On-Boarding Process
o    Retention
o    Unemployment
•    Corporate Effectiveness
o    Corporate and Business Re-Engineering
o    Organizational Behavior
•    HRIS Administration
o    Managing and Hosting
o    Data Back Up
o    Information Protection
•    And others…
Our HR professionals will work with you to assess the need to perform on-site meetings. Our TouchPointe clients know they can depend on us to be there for them to support their HR issues when concerns arise. By retaining our On-Call service you are guarding your business and operations from the constantly changing labor laws.