Touch Pointe, LLC - Back Office Managed Solutions

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Information Technology-Infrastructure PDF Print E-mail

At the heart of your IT organization is the hardware, processes, and customer-facing side of technology. This includes PC support, help desk, servers and storage, voice / data / video networks, business continuity and disaster recovery, security, and data center services. TouchPointe brings all these critical components together to bring unity, order, simplicity, and efficiency to your IT infrastructure.

 

Our key offerings include:

- Desk side Support

- Help Desk and Service Desk Solutions

- Datacenter

- Network

- Business Continuity and Disaster Recovery

- Service Management

- Security

 

Our expert staff includes Certified Technicians in all areas including Windows, Linux, Unix, Cisco, NetApp, EMC, Hitachi, IBM, Dell, HP, and many more. Through a disciplined approach using the ITIL model for all aspects of your business needs, you will see immediate, measurable results:

 

 

  • Standard, Secure, Automated PC
  • Single Point of Contact (SPOC) for ALL issues
  • Speed to market
  • Enterprise availability
  • Secure, efficient voice and data network
  • Defined service processes and best practices

 

If these solutions seem like a foreign concept in your organization, give TouchPointe a call …

 

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